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Welcome to Deshaies Watch Co (“we,” “us,” “our”). By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our services.
1.1 Deshaies Watch Co is an independent luxury watch reseller and is not affiliated, associated, or endorsed by any of the brands we sell, including but not limited to Rolex, Omega, Patek Philippe, Audemars Piguet, Cartier, or any other manufacturer.
1.2 By using our website, you confirm you are at least 18 years old and legally able to enter into binding agreements.
2.1 All watches sold by us are guaranteed to be 100% authentic.
2.2 Each watch is inspected, verified, and authenticated by expert watchmakers and certified professionals.
2.3 Any aftermarket parts, if applicable, will be fully disclosed in the product description.
3.1 We strive to provide accurate descriptions, photographs, and condition grades for all products.
3.2 Luxury watches, especially pre-owned ones, may show minor signs of wear.
3.3 We reserve the right to correct typographical or pricing errors at any time.
4.1 All prices are listed in USD unless otherwise stated.
4.2 Prices are subject to change without notice.
4.3 Accepted payment methods include:
4.4 Orders may be subject to verification, including identity checks or fraud prevention steps.
5.1 All orders are subject to acceptance and availability.
5.2 For high-demand models, availability may change quickly; items are not guaranteed until payment is confirmed.
5.3 We reserve the right to cancel any order for reasons including incorrect pricing, suspected fraud, or unavailable inventory.
6.1 We ship domestically and internationally via insured carriers (e.g., FedEx, UPS, DHL).
6.2 All shipments require an adult signature upon delivery.
6.3 Estimated delivery times are not guaranteed and may vary due to carrier delays, customs, or weather conditions.
6.4 The buyer is responsible for all applicable customs duties, taxes, or import fees.
7.1 We offer returns within 2 days of delivery, provided the watch is in the same condition shipped, unworn, and with all original packaging.
7.2 Watches that have been worn, altered, sized, or tampered with are not eligible for return.
7.3 Return shipping and insurance costs are the responsibility of the customer.
7.4 Restocking fees may apply for returns.
8.1 Pre-owned watches may not include original manufacturer warranties.
8.2 Deshaies Watch Co may offer an in-house warranty (if applicable), covering mechanical defects only, excluding:
8.3 Warranty terms are detailed on the product or warranty information page.
9.1 We are not liable for:
9.2 Our maximum liability is limited to the purchase price of the product in question.
10.1 All website content—including text, images, videos, and logos—is owned by or licensed to Deshaies Watch Co.
10.2 Unauthorized use or reproduction is prohibited.
11.1 Your personal information is handled in accordance with our Privacy Policy.
11.2 We use industry-standard security protocols to protect your data.
12.1 We reserve the right to refuse service or cancel any transaction deemed suspicious or inconsistent with our fraud prevention policies.
12.2 Fraudulent activity will be reported to law enforcement.
13.1 These Terms & Conditions are governed by the laws of [Your State/Country].
13.2 Any disputes shall be resolved exclusively in the courts of [Your Jurisdiction].
14.1 We may update these Terms & Conditions at any time.
14.2 Continued use of the website constitutes acceptance of any changes.
For questions or support, contact:
Deshaies Watch Co
Email: robert@desahieswatch.com
Phone: 949-614-0049
Last Updated: [November 21, 2025]
At Deshaies Watch Co, we pride ourselves on offering high-quality luxury timepieces with full transparency. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.
1.1 You may request a return within two days of receiving your watch.
1.2 To qualify for a return, the item must be:
1.3 Any watch that has been sized, opened, modified, or tampered with is not eligible for return.
The following items cannot be returned or refunded:
3.1 To initiate a return, please contact us at:
📧 [robert@deshaieswatch.com]
📞 [949-614-0049}
3.2 We will provide a Return Merchandise Authorization (RMA) number and detailed return instructions.
3.3 Returns sent without an RMA number will not be accepted.
4.1 Customers are responsible for all return shipping and insurance costs.
4.2 Watches must be shipped using a fully insured, trackable, signature-required service.
4.3 Deshaies Watch Co is not responsible for lost, stolen, or damaged return shipments.
5.1 Upon receiving your return, our team will conduct a full inspection.
5.2 Inspections typically take 2–5 business days.
5.3 If the returned item does not meet our eligibility criteria, we will notify you and return the watch at your expense.
6.1 Approved refunds will be issued to the original payment method only.
6.2 Refund processing may take 3–10 business days, depending on your bank or payment provider.
6.3 Restocking Fee: A restocking fee of [X%] may apply to certain returns to cover authentication, handling, and administrative costs.
6.4 Shipping fees, insurance fees, taxes, and payment processing charges are non-refundable.
7.1 Exchanges may be offered on a case-by-case basis and depend on inventory availability.
7.2 Items approved for exchange must meet the same return eligibility standards.
8.1 If you receive a watch that is incorrect or damaged upon arrival, contact us within 48 hours of delivery.
8.2 Please provide photos or videos of the damage or discrepancy.
8.3 We will work to resolve the issue promptly, including arranging repair, replacement, or refund when applicable.
9.1 Certain products may be marked as Final Sale and are not eligible for return, refund, or exchange.
9.2 Such items will be clearly indicated at the time of purchase.
For any questions or assistance regarding returns or refunds, please reach out:
Deshaies Watch Co
Email: [robert@deshaieswatch.com]
Phone: [949-614-0049]
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